How did it happen?!

Last April 26th my son and I went to buy 5310 Music Express, it wasn't that unit we were asking at first. But since mas higher siya don sa hanap ng anak ko, they insisted that we rather take it instead of what we're looking for. So okey...nagkaundo, maganda naman so we bought it plus another cheap and ordinary one. We paid a little less than ten thousand. I was a bit disappointed when my son told me na may problem after we got home. After a little dilly-dallying so to be sure kung may problem talaga...we brought it back to the store located at Robinson's Metro East. I won't at first tell the store at baka may legal impediments. When we were there na, and told them our woes, they told me to bring it to Nokia Center at Ali Mall. Wow gusto ko ng magtaray kasi why do we have to go there and do this and that?! Patience...patience is a virtue daw...be polite. Would you believe we bought it on the 26th of April...brought it at Nokia Center to avail of the warranty on the 28th...a day after we bought it, my gosh...di pa nga nagagamit may sira na siya. And I was shocked na the problem in on it's 3rd level na daw of diagnosis. Gee, with cooler nerves I went na lang to ask assistance from the good office of DTI. Now I got a text message prompting me to attend the mediation hearing on May 22nd at 2pm. Akalain mo, sa dami ng araw nataon pa sa enrolment ng anak ko sa UST who's a firstie pa naman. I just hope to attend to both but my priority is maka-attend ng hearing since feeling ko eh naapi naman ang anak ko don. Imagine sa akin pa napunta yung defective unit na yun. Bumili ka ng cash and yet wala ito sa kamay mo since may problem nga. I don't know what will happen on the 22nd. If the owner is liable to have it change ba ng another new unit since the Nokia Center gave me a certification that there's really a problem nga and declared it defective. And the question is, bakit siya pumasa at nalagay sa market kung defective nga siya? Well I don't know what seems to be the problem. Good thing I got certification na malala talaga ang problema niya! Sana naman mahiya yung owner and to save everything eh palitan na lang nila yun ng new unit or else ibalik nila ang pera ng anak ko. It'll be as easy as that...well I'm keeping my fingers crossed...